1. Acceptance of Terms

By accessing or using the Mezbano platform (“Mezbano”, the “Service”), you agree to be bound by these Terms of Service and any policies referenced herein. If you do not agree, you may not use the Service.

2. Service Description

Mezbano is a software-as-a-service platform for restaurant operations, including franchise administration, store-level management, sales and expense tracking, inventory, labour scheduling, and related operational workflows. Features may evolve over time.

3. Account Eligibility

You must be at least 18 years old and authorized to act on behalf of the business entity associated with your account. You are responsible for keeping credentials confidential and for all activity performed under your account.

4. Acceptable Use

You agree not to:

• use the Service for any illegal purpose or in violation of applicable law;
• scrape, crawl, or otherwise extract data from the Service in bulk;
• resell, sublicense, or redistribute access to the Service or its data;
• misuse personal information about staff, customers, or other users attached to your account;
• attempt to circumvent authentication, rate limits, or security controls.

5. Subscription & Billing

Mezbano may offer free and paid tiers. Pricing, billing cycles, and payment terms for paid tiers will be governed by a separate billing addendum or order form. Taxes are the customer’s responsibility unless otherwise stated.

6. Data Ownership

You own the operational data you submit to the Service (sales, expenses, inventory, staff records, and similar content). Mezbano hosts and processes that data on your behalf to provide the Service. Mezbano may use de-identified, aggregated data for product analytics and improvement, provided it cannot reasonably be linked back to your business or your customers.

7. Intellectual Property

Mezbano and its licensors retain all rights in the platform, including software, designs, trademarks, and documentation. You retain all rights in the content you upload. Nothing in these Terms grants either party rights beyond the limited licenses needed to operate the Service.

8. Termination

Either party may terminate the agreement with reasonable written notice. Mezbano may suspend or terminate accounts immediately for breach of these Terms, non-payment, or activity that threatens the security or integrity of the Service. On termination, you may export your data for a reasonable period before it is removed.

9. Disclaimers & Limitation of Liability

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, Mezbano’s aggregate liability for any claim arising out of or relating to the Service shall not exceed the fees paid by the customer in the twelve (12) months preceding the claim. Mezbano is not liable for indirect, consequential, incidental, or punitive damages.

10. Governing Law

Jurisdiction: TBD. The governing law and venue will be specified in a separate order form or addendum.

11. Changes to Terms

Mezbano may update these Terms from time to time. Material changes will be communicated via in-app banner, email, or a notice on this page. Continued use of the Service after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms? Email legal@mezbano.app.